Privacy notice and cookie policy

Privacy notice

The ACU respects your privacy and is committed to protecting your personal data. For more information on how we look after your personal data, when you visit our website and use our services, please see our general privacy notice

Data controller

The data controller is the Association of Commonwealth Universities (ACU), Woburn House, 20-24 Tavistock Square, London WC1H 9HF, UK.

Purpose of processing

Some examples of the type of information we may collect about you are:

  • Your name and your title
  • Job title
  • Postal address
  • Telephone number(s)
  • Email address(es)
  • Records of your correspondence with us (whether email or hard copy)
  • Dietary, accessibility and mobility information
  • Photographs and digital images of you if you attend our events
  • Your bank details if we make payments to you.

Your information may be used to:

  • Invite you to participate in ACU activities or events
  • Seek you opinions or advice on areas that we consider to be of mutual interest
  • Provide you with information about us or that we consider may interest you (including about carefully selected third party events, products or campaigns)
  • Provide you with services you have requested from us
  • Keep a record of our interactions with you
  • Administer and process payments you make for products, services or charitable donations.

Legal basis for processing

The legal basis for processing your data is the ACU’s legitimate interests.

Legitimate interests

ACU’s legitimate interests are the provision of services to its member universities and institutions, and promoting and supporting excellence in higher education for the benefit of individuals and societies throughout the Commonwealth and beyond.

Data recipients

Your data may be shared with staff at ACU’s members, partners, clients (including potential clients) and suppliers.

Data transfers

Your data will be processed by the ACU and possibly by other third parties.  Your data will be protected in accordance with the General Data Protection Regulation 2016/679 of the European Union. We do not sell personal data to any third parties or use it for commercial purposes. Third parties with which we share your personal data are required not to sell it.

Retention

Your data will be retained indefinitely. If you ask us not to send any further information we will respect that request.

Your rights

You have the following rights:

  • To be informed, which is the purpose of this Privacy Notice
  • To obtain a copy of your personal data. There is no fee for this unless you make repeated requests for the same data.  We will provide your data as soon as possible
  • To have your personal data rectified if it is inaccurate or incomplete - at most within one month
  • To have processing of your data restricted or stopped if you contest its accuracy, or object to its processing.  In such cases processing will be restricted until the matter is resolved.  We will inform you of that resolution
  • To object if you consider you have grounds relating to your particular circumstances
  • To complain about the way we have processed your personal data, you can contact the Information Commissioner’s Office, the statutory body which oversees data protection law – www.ico.org.uk/concerns to, email casework@ico.org.uk.

Cookie policy

Cookie policy

Cookies are small files that are placed on your device by websites that you visit. They cannot be used to identify you personally.

Cookies help us understand who is visiting our website, how they find their way there and which devices they are using. This allows us to continually update and improve our site, making it as easy to use, reliable and accessible as possible.

The table below explains the cookies we use.

Cookie name

Cookie description

Google Analytics

This cookie shows us how users found our website, and how they interact with it

Facebook Pixel

This cookie allows us to build audiences for adverts, track who clicks on them and optimise adverts.

Hotjar

This cookie allows us to better understand our users’ needs and to optimize this service and experience.

Twitter

This cookie is provided by Twitter to monitor referral links and login status. They support the "Tweet This" button or other Twitter widgets present on the site.

The law states that we can store cookies on your machine if they are essential to the operation of the Site but that for all others, we need your permission. Essential cookies enable core functionality such as page navigation and access to secure areas.

You can set your browser to not accept cookies, however some of our website features may not function as a result.  Learn more about cookies and how to manage them by visiting All About Computer Cookies or Cookie Control

If you would like to know more about what cookies we use on our site, please get in touch

Changes to this policy

We may update this policy from time to time. Please check this policy to ensure you are aware of the current version.