Engagement and Communications Officer

£29,065 – 33,466 | Permanent Post | 35 hours per week | London WC1H

Do you have experience of planning and delivering events and creating engaging communications content across multiple channels? Would you like to tell the story of an organisation that is helping to change lives across the world? If so, you could build your skills and develop your career as an Engagement and Communications Officer at the CSC Secretariat, based at the Association of Commonwealth Universities.

The ACU is the world's first international university network, with over 500 members in over 50 countries. The ACU has also managed international scholarship schemes for nearly 60 years – including for the Commonwealth Scholarship Commission in the UK (CSC), which offers postgraduate study and professional development opportunities funded by the UK Department for International Development (DFID) and other government departments.

Communications is key to ensuring that internal and external stakeholders understand the breadth and impact of the CSC’s work. The Engagement and Communications Officer will raise the profile of the CSC, through supporting the delivery of its communications strategy.

As Engagement and Communications Officer, your responsibilities will include:

• Organising and marketing training workshops and networking events for Scholars in conjunction with colleagues from various teams within the CSC
• Creating content that is engaging and tailored to its target audience, for both digital platforms and print
• Designing, producing, and distributing email newsletters
• Editing and producing print materials
• Managing third-party suppliers and taking responsibility for marketing collateral such as Scholar packs and branded materials

Some of the skills you need to be able to demonstrate include:

• Experience of event management, including project management and budgetary control
• Excellent written and oral communication skills, including writing for and understanding of different audiences and channels, and sensitivity for different cultural contexts
• Experience of editing and proofreading content for print and digital publishing
• Excellent attention to detail
• Experience of using website content management systems (CMS), particularly WordPress
• Experience of using email marketing platforms such as Mailchimp to build emails and manage distribution lists
• Experience of achieving impact and engagement through social media communications/marketing campaigns
• Experience of creating multimedia content, including photography, video, and audio

Our benefits include 31 days holiday per year (including 4 Christmas closure days) plus bank holidays, competitive pension scheme (10% employer contribution plus 5% employee contribution), season ticket loan and excellent support for learning and development through a range of educational and networking activities.

At the ACU, we welcome and encourage applications from everyone regardless of gender, race, religion, marital status, disability, age, and sexual orientation.

As Engagement and Communications Officer you will be employed by ACU Trading Ltd, a wholly owned subsidiary.

How to apply

Closing date: 18 March
Interview date: 25 and 26 March

Job profile
Application form

Applicants should submit their application form, along with a current CV and a detailed covering letter (maximum two pages). The covering letter must state what you can bring to the post and how you meet all the criteria of the role. Please also provide details of your current salary.

Applicants should also complete the Equality and Diversity Monitoring form 

Please send the application form, covering letter, CV and completed Equality and Diversity Monitoring form by email to [email protected] by 12pm (GMT) on 18 March. Please indicate in the subject line of your email that you are applying for the post of Engagement and Communications Officer. Applicants may address the covering letter to the Head of HR.

Please note, if we do not receive a completed application form, we will be unable to consider your application.