1996 - 2012 Benchmarking Activities

Processes due to be Benchmarked in 2012
The following processes are due to be reviewed in 2012:
•    Financial management
•    Managing league tables
•    Managing graduate outcomes

Processes Benchmarked in 2011
The following processes were reviewed in 2011:
•    Managing the university of the future
•    Branding and Marketing
•    HR Management (New forms of HR service delivery)

Processes Benchmarked in 2010
The following processes were reviewed in 2010:
•    Strategic alliances
•    Student experience
•    Managing of IT

Processes Benchmarked in 2009
The following processes were reviewed in 2009:
•    Risk management
•    Management of learning resources
•    Managing sustainability

Processes Benchmarked in 2008
The following processes were reviewed in 2008:
•    Leadership & governance
•    Management of e-learning
•    Internationalisation

Processes Benchmarked in 2007
The following processes were reviewed in 2007:
•    Managing government interventions
•    Widening participation
•    Estates & facilities management

Processes Benchmarked in 2006
The following processes were reviewed in 2006:
•    Developing management capacity
•    Resource allocation
•    Development funding

Processes Benchmarked in 2005
The following processes were reviewed in 2005:
•    Strategic planning
•    Recruitment & retention of key staff
•    Branding

Processes Benchmarked in 2004
The following processes were reviewed in 2004:
•    Engagement with community & region
•    Multi-campus management
•    Commercialisation

Processes Benchmarked in 2003
The following processes were reviewed in 2003:
•    Leadership Development
•    Strategic Alliances
•    Change Management

Processes Benchmarked in 2002
The following processes were reviewed in 2002:
•    Leadership and Governance
•    Risk Management
•    Student Experience

Processes Benchmarked in 2001
The following processes were reviewed in 2001:
•    Strategic Planning
•    Financial Management
•    Learning Resources

In 2000, no processes were reviewed.

Processes Benchmarked in 1999
The following processes were reviewed in 1999:
•    Human resources and staff development
•    Managing the delivery of IT
•    Research management
•    Commercialisation of activities

Processes Benchmarked in 1998
The following processes were reviewed in 1998:
•    Managing estates and facilities
•    The management of library and information services
•    Student administration (Registry function)
•    Internationalisation

Processes Benchmarked in 1997
The following processes were reviewed in 1997:
•    Managing all financial aspects of the university
•    The conduct and management of the teaching and learning processes
•    The planning and allocation of resources
•    The provision of management information systems

Processes Benchmarked in 1996
Five administrative processes were chosen for the first University Management Benchmarking Programme in 1996:
•    Policy and strategy
•    Human resources
•    Support of students' non-academic needs
•    The external impact of the university
•    Management of research

What is Benchmarking?

Benchmarking Methodology

The 2012 Programme